I’ve been buying a few different Chromebooks over the last year or so. I had given my much-loved Asus C302 to my brother because it will stop receiving Chrome OS updates in 2023. Since then I’ve tried a few such as the Acer Spin 713, which is great but wasn’t for me. I then bought the budget Acer 311 C722, which is fine for the price, but the screen isn’t something I could cope with on a daily basis.
I then decided to buy the Asus CX5 Chromebook. I bought it in late 2021 and thought I’d have no issues because I love Asus devices. What attracted me to it was the decent performance thanks to the eleventh-generation processor and the stunning looks thanks to the ceramic white top and black interior. The contrasting colors look amazing.
I was really disappointed because I immediately noticed an issue with the speakers. The speakers appeared to keep on fading in and out from the left to right speaker. Nothing you’d recognize that much until it came to playing games or listening to music. It was so bad that it actually put me off wanting to use it.
I bought a Pixelbook Go out of sheer frustration
At the time when I had the issue, I did a check online and there were many others reporting the same problem. I was convinced it was more of a technical issue that could be fixed with a software tweak rather than a mechanical one.
Since I’ve had the issue I’ve not really been using my CX5. In fact, I decided to go out and buy the Pixelbook Go as my daily laptop. Not something I regret because I absolutely love the Pixelbook Go. Since then, I’ve been using my Asus CX5 when I create videos for my YouTube channel, as my Asus Chromebox I used to use is now mainly used for personal use and playing games using Nvidia GeForce Now.
To keep up with the latest improvements to Chrome OS. I decided to put my Asus CX5 into the developer channel. The speaker issue was still a problem and has been since the day I bought it. I can safely say the whole experience has really got me frustrated. That is until the latest Chrome OS update.
The Asus CX5 speaker issue appears to be fixed
I’m really happy to report that today after updating to Chrome OS 103 the issue has gone. I decided to give the speakers a quick check by playing some music on YouTube. I’ve come to know this issue, so you’ve got to play some music for a couple of minutes to recognize whether it’s still happening. That’s how intermittent it can be.
The good news is. I was about four minutes into the song and everything was sounding fine. I decided to play another song with slightly different use of treble and bass, and it was all working as it should.
I’m hoping this means that Asus and/or Google have finally accepted the issue with the speakers was something they had to fix. I got really upset reading some of the issues other customers had with the device. Many of them returned them for a refund, but if you were too late in doing this you’d have to go down the repair route.
I’m hoping the speaker fix lasts
It’s early days because I thought the issue had been fixed before. However, this time I do get a feeling from how good the speakers sound that it’s possibly been resolved once and for all. As I’ve said I’m on the developer channel, but I’m hoping this fix has been rolled out to the stable channel Chrome OS 101.
I really do hope the speaker issues I’ve had to deal with along with anyone else who owns the CX5 have been fixed for good. The most frustrating thing is apart from the speaker issue, the Asus CX5 is a damn good laptop. It looks great, the performance is amazing and the speakers are excellent when it comes to sonic performance.
I’ll have to keep an eye on it and see what happens. What I do know is that if it does come back. Then I’m going to have to create an ongoing reporting log and keep everyone updated. After all, I don’t want to be telling everyone it has been fixed if it ends up coming back a few months down the line.