Asus CX5 Chromebook still on Chrome OS 94

Over the Christmas break, I bought an Asus CX5 Chromebook. If you want to know more take a look at my video review for the Asus CX5 Chromebook. You’ll see from the review, overall, I’ve been pretty happy with my new purchase. However, it hasn’t exactly been plain sailing. First I had an issue with the audio, which thankfully has now been fixed.

What I’m finding more frustrating is my Asus CX5 Chromebook is still on Chrome OS 94. If you’re not aware, there was not a Chrome OS 95 update. That version was skipped and the next version up from Chrome OS 94 was Chrome OS 96. You can find out more about that in my article before Chrome OS 96 was released.

The Asus CX5 is one of the latest Chromebooks you can buy. The version I went for was the Intel i5, which is amazingly fast thanks to the quad-core processor. I find it rather strange one of the latest Chromebooks you can buy is lagging behind when it comes to getting updates to the operating system.

Chrome OS 96 arrived

A few weeks ago my Asus Chromebox 3, which is what I use on a daily basis received an update. Yes, it received the latest OS version Chrome OS 96. I was really happy about this and immediately checked if my CX5 also got the update. Unfortunately, it stated I was using the latest version, which was 94.

Chrome OS version 94 showing as latest update for my Asus CX5 Chromebook
My Asus CX5 stating I’m using the latest Chrome OS version

I checked on my budget Acer 311 and it also received the latest update. I had a theory that the delay may have been something to do with the speaker issue I had. Because of this, I decided to wait and was sure I’d get an update soon.

Chrome OS 97 arrived on my Asus Chromebox

Today, 10 January 2022. I checked for an update on my Asus Chromebox 3. I was happy to see an update for Chrome OS 97 was ready. I immediately updated my Chromebox, so I could check out the new features the latest OS version offers.

I then remembered my Asus CX5 was still using OS 94. I was convinced when I checked for an update one would be available. However, I’m still getting a message stating I’m using the latest OS version.

I’ve checked online and I can see others are having the same problem. This is really frustrating and I wish there was more information from Google or the Chrome OS team about this. There is no point in having one of the latest Chromebooks. When you can’t even update to the latest OS.


I’m getting to the point where I’m starting to regret buying the Asus CX5. It’s a great Chromebook but this is the second issue I’ve had to deal with since owning it. Being that I’ve only had it for about a month. It isn’t really giving me much confidence about whether I’m going to get further problems in the future.

I totally understand it isn’t good when the OS cannot be released to all Chromebooks. It doesn’t look good for Google or Chrome OS and the Chromebook in general. However, I think the Chrome OS team needs to start communicating a little more about any reasons for delays.